gladius Jurisdiction Notice
Our services on gladius are available only where local law permits. We do not offer our platform in jurisdictions where online wagering is prohibited by local statute. Players are responsible for verifying that their access and use of gladius comply with the laws of their own jurisdiction. This legal notice explains our service availability, account eligibility requirements, and your responsibilities as a user in your region.
We operate gladius from supported jurisdictions and serve players in regions where our service model is permitted by applicable law. Users in Jakarta, Surabaya, Bandung, Medan, Semarang, and other supported areas may access our platform subject to verification and compliance with our terms. Users in restricted jurisdictions cannot access gladius, and any attempt to circumvent these restrictions through VPN or other workarounds violates our terms and may result in account suspension or closure.
This notice covers service availability, account eligibility, user responsibilities, data handling, and how to contact us with legal inquiries. By accessing or using gladius, you acknowledge that you have read and understood this notice and that you accept responsibility for verifying compliance with your own jurisdiction's law.
Service Availability and Jurisdiction Restrictions on gladius
We at gladius restrict access to supported jurisdictions only. Our platform is not available in countries or regions where online wagering is prohibited by law. We use geolocation detection, payment verification, and account information to determine your jurisdiction. If our system detects access from a restricted region, we block your access and may suspend your account pending review. We enforce these restrictions to comply with applicable law and to protect both our users and our operations.
Supported jurisdictions include regions where our service model—live-dealer tables, sportsbook coverage of Liga 1 and Piala AFF, esports markets in Mobile Legends and Free Fire, and payment methods including DANA, e-wallet, mobile banking, local payment, online payment, and regional banks—is permitted by local regulation. If you are unsure whether gladius is available in your region, contact our support team before attempting to create an account. Attempting to access gladius from a restricted jurisdiction, or misrepresenting your jurisdiction to gain access, violates our terms and may result in account closure and forfeiture of your account balance.
Account Eligibility and User Responsibility on gladius
To open an account on gladius, you must be of legal age in your jurisdiction and you must reside in a supported jurisdiction. You are solely responsible for verifying that opening an account and using gladius complies with the laws of your jurisdiction. We provide the platform and our terms of service, but the legal responsibility for compliance rests with you. Before you create an account, review your local laws regarding online gaming and wagering. If you are uncertain whether gladius is legal in your jurisdiction, consult with a local legal advisor.
When you create an account on gladius, you represent that you are of legal age, that you reside in a supported jurisdiction, and that your use complies with your local law. You agree that if this representation is false, we may close your account immediately and retain any balance pending regulatory inquiry. You also agree that if you move to a restricted jurisdiction or if your jurisdiction's law changes to prohibit online wagering, you must stop using gladius and request account closure. Continuing to use gladius from a restricted jurisdiction after learning it is illegal in your region violates our terms.
Data Handling and Privacy on Our Platform
When you open an account on gladius, we collect personal information—name, email, contact details, and payment information—and sensitive documents including government-issued identification and proof of address for Know Your Customer (KYC) verification. We handle this data according to our privacy policy and applicable data-protection law. We encrypt sensitive data, store it securely, and use it only for account verification, regulatory compliance, and service delivery.
We do not sell your personal data to third parties. We may disclose your information to payment providers, regulatory authorities, and law enforcement if required by law or to prevent fraud. For details on how we handle your data, review our privacy policy. If you have questions about your data or wish to request access, correction, or deletion, contact our support team. Your data rights vary by jurisdiction—residents of certain regions may have additional rights under local data-protection law, which we respect and honor.
Account Verification and Compliance Requirements
All gladius account holders must complete Know Your Customer (KYC) verification before accessing live-dealer tables or requesting withdrawals. We request government-issued photo identification and proof of address. Our compliance team reviews these documents within our published processing window and notifies you of verification status. If we cannot verify your identity or if your documents do not match your account information, we may request additional documentation or close your account.
This verification process is mandatory and exists to comply with anti-money-laundering (AML) standards, prevent fraud, and confirm that you are of legal age and reside in a supported jurisdiction. If you attempt to bypass verification—by using false documents, multiple accounts, or other means—we will close all your accounts and may report the activity to relevant authorities. We take compliance seriously and enforce these requirements consistently across all players in Jakarta, Medan, and all supported regions.
We at gladius require jurisdiction verification to ensure legal compliance and fair access for all players.
Account Suspension and Closure for Jurisdiction Violations
If we detect that you are accessing gladius from a restricted jurisdiction, we may suspend your account immediately. Suspension prevents you from placing new wagers, but you retain the right to withdraw your account balance subject to verification. If we confirm that you are in a restricted jurisdiction or if you provide false jurisdiction information during account setup, we may close your account permanently and hold your balance pending regulatory review.
We reserve the right to close any account that violates our jurisdiction terms without providing advance notice. Closure is final; closed accounts cannot be reopened. If your account is closed and you believe it was in error, contact our support team with documentation of your jurisdiction status. Our team will review your case and determine whether to restore your account. In most cases, accounts closed for jurisdiction violations remain closed, and balances are returned only after any regulatory holds are lifted.
Your Responsibilities and Our Commitments on gladius
As a user of gladius, you are responsible for verifying that your access and use comply with your own jurisdiction's law. You are responsible for understanding the rules of each game you play—blackjack, roulette, baccarat, Dragon Tiger, sportsbook wagering on Liga 1 or Piala AFF, and esports markets in Mobile Legends or Free Fire. You are responsible for managing your account balance and for reviewing your transaction history regularly. We provide the platform, transparent rules, and settlement procedures; you control your decisions.
We at gladius commit to transparent operation, fair settlement of all wagers, secure handling of your personal and payment information, and responsive support in English and Indonesian. We commit to processing deposits and withdrawals according to our published timelines and to settling disputes fairly within our published window. We commit to protecting your account through encryption and security practices. However, we cannot be responsible for your personal decisions or for circumstances beyond our control—such as payment-provider delays, internet outages, or changes to local law that restrict access after you have opened your account.
Contacting Us About Legal Matters
If you have questions about our jurisdiction policy, data handling, account compliance, or any legal matter related to gladius, contact our support team through our contact channels. Our multilingual team responds during published business hours. For formal legal inquiries or complaints, submit your request in writing through your account dashboard or via email to our support address (displayed in our Contact page).
We take all legal inquiries seriously and respond according to our published service window. If you are considering legal action or have been directed to us by a regulatory authority, provide full details of your concern and any relevant documentation. Our legal team will review your matter and respond according to applicable law and our obligations.